PST File Issues Due To Anti-Virus Software
Monday, June 21st, 2010Microsoft Office Outlook uses personal folder to store local copies of all e-mail messages and other Outlook items. The file is loaded every time when you start Outlook. If you are using an antivirus software to scan the file, the odds are that it’d forestall you to open PST. It mainly occurs due to certain incompatibilities issues. Also, if the file is damaged or infected from pathogen, you will get similar symptoms and mistakes. Such situations cause data loss and require you to recover from the most recent PST backup you have. At times , when no file backup is available or the available backup isn’t valid enough that you could revive lost information from it, you need to use complicated Outlook PST Repair tools that may effectively repair and restore a broken PST file.
As an example, when you start Microsoft Office Outlook, you get the similar error message showing on screen :
“Your Anti-Virus software has blocked the file you were attempting to open.
You need to guarantee your anti virus software is fully current and try opening the file again. It is vital to notice the blocked file may also contain a virus which your anti-virus software has not been able to remove. In this case you must treat the file with caution. “
Application crashes after you receive this error.
Cause
You encounter such blunders if one of the following conditions exists :
– The antivirus software you are using is non-compatible with Microsoft Office Outlook. It’d also occur if you’re using an outmoded anti-virus software and its signature files are damaged.
– You are attempting to open a virus infected PST and the antivirus software in use cannot remove that pathogen
– PST file is damaged
Solution
The solution is dependent upon the roots of the issue. Try resolving the previously mentioned issue using these techniques :
– To update your antivirus software from the updates, you can download the updated virus signature file that sellers of antivirus software provide intermittently. This is done on the basis of new virus created.
– if you don’t doubt that the antivirus software or its signature files is the issue, the file could be infected from virus that your antivirus software is not able to get rid of. Such files should be removed as soon as possible and restored from backup. Alternatively ( when no valid PST file backup is available ), you can use commercial tools that would Repair Outlook PST and restore it at a safe location.
– If PST file is corrupted, no antivirus software and Microsoft Office can handle such file. Such PST file must be repaired. To perform PST Repair, you can use these methods :
To repair damaged PST file, you can use inbox Repair Tool ( Scanpst.exe ), which is a built-in tool of MS Outlook to cope with PST corruption errors. If you’re using Outlook 2003 or an other version, you can find the tool at one of the following locations :
Program Files/Common Files/System/Mapi1033
Program Files/Common Files/System/MSMAPI1033
In Outlook 2007, the same tool is located at this location :
Programme FilesMicrosoft OfficeOffice12
Here, disk drive represents the primary drive of your system, typically C.
To scan your damaged PST file using mail box Repair Tool, you can follow these steps in order :
( i ) Click Start and then, depending upon the operating software in use, point to Search or Find
( ii ) Next, type scanpst.exe in Search for files or folders named box
( iii ) Open the found tool by double-clicking the icon
( iv ) designate the PST file trail and click Start
this can give you an error-free PST file.
– If mail Repair Tool can’t repair the damaged PST file, it is suggested to use third party Repair Outlook PST tools. Such software are special purposed tools, engineered to use complicated PST file repair procedures. Besides basic Outlook PST Repair functionalities, they provide graphically rich control panel, safe scanning procedure and carefully maintained paperwork. You may use these products in any case when you find PST file as damaged or illegible.
For best PST file repair results, use Stellar Phoenix Outlook PST Repair. The tool is a complicated, safe and comprehensive product that could Repair Outlook PST in all cases of file corruption.